FAQ

Thanks for asking. We've compiled a list of questions about Lightform. If you're still not sure, shoot us a note at [email protected] and we'll do our best to get you an answer ASAP.

General

Lightform is meant for anyone who wants to create a projected AR experience. It's as simple as Powerpoint and as powerful as Photoshop.

You can find our press kit here or can direct inquiries to [email protected]

We love that you are interested in helping us create the future of AR! Check out our current job openings here. You can also send us your resume to [email protected]


Design & Materials

Lightform can project on most colored and textured surfaces of any shape. And of course, we can't project on glass or mirrored surfaces!

Yes! You can control interactive effects, text and triggering content from any device using touchOSC or IFTT. Interactive content must be made within Lightform Creator.

Lightform is designed to use structured light scanning so it can work with any projector. Therefore, Lightform does not support real time tracking.


Lightform System

Lightform is compatible with most projectors on the market. If you can see the projected image, then Lightform can scan it.

Most projectors are normal throw projectors. Short throw projectors have wide angle lenses that can create a much larger picture from shorter distances. If you're not sure, you probably have a normal throw projector.

This feature will be available with Lightform Creator Pro, which is coming soon.

You can connect any sensors to Lightform wirelessly using TouchOSC.

The scan takes 1-2 minutes to display patterns, triangulate the depth estimate, fill in holes and wirelessly transmit the scan back to your laptop.

Yes, you can use Lightform Creator on your Mac & PC - the software will be available for download on the web when you receive your Lightform. Lightform Creator is a desktop only software.

You retake a scan which you can do remotely and you can relign your content to the new scan and deploy.


Payment Methods & Updates

Feel free to email us at [email protected] with your order number and how you want your order to change, and we'll fix that right up for you!

Your credit card will not be charged until your order is shipped.

You can cancel your order anytime before your Lightform ships.

You can update your shipping address or payment information on the online dashboard you received in your order receipt or contact us at [email protected].


Shipping

Lightform ships to the U.S, Canada, United Kingdom, Spain, France, Italy and Germany. If you don't see your country listed here, sign up to be notified when we ship to your country here.

Early Adopter units are sold out. Order now to be in the next wave, shipping November 2018.


Warranty, Repairs & Support

Lightform comes with a 1 year warranty. The LF1 starter kit projector is covered under Epson's manufacture warranty.

Lightform has a 15 day return policy. You can return your order for a full refund, minus return shipping costs.

Contact [email protected].com and we'll help you with your return.

Lightform is only available on Lightform.com. For distribution inquiries, contact [email protected]


Don't Miss Out

Early Adopter Program sold out. Order now to be in the next wave, shipping Nov 2018.

RESERVE NOW

Don't Miss Out

Early Adopter Program sold out. Order now to be in the next wave, shipping Nov 2018.

RESERVE NOW

Don't Miss Out

Early Adopter Program sold out. Order now to be in the next wave, shipping Nov 2018.

RESERVE NOW

Don't Miss Out

Early Adopter Program sold out. Order now to be in the next wave, shipping Nov 2018.

RESERVE NOW

Don't Miss Out

Early Adopter Program sold out. Order now to be in the next wave, shipping Nov 2018.

RESERVE NOW

Don't Miss Out

Early Adopter Program sold out. Order now to be in the next wave, shipping Nov 2018.

RESERVE NOW

Don't Miss Out

Early Adopter Program sold out. Order now to be in the next wave, shipping Nov 2018.

RESERVE NOW

Don't Miss Out

Early Adopter Program sold out. Order now to be in the next wave, shipping Nov 2018.

RESERVE NOW

Don't Miss Out

Early Adopter Program sold out. Order now to be in the next wave, shipping Nov 2018.

RESERVE NOW